VigPhone unifies enterprise telephony with collaboration: Presence, HD voice & video, conferencing, messaging, and WebRTC — in the cloud, managed from a powerful admin portal.
Cloud PBX + collaboration across devices with flexible billing and enterprise controls.
Extensions, ring groups, IVR, call transfer, parking, music on hold, DND, conditional forwarding & schedules.
Per‑seat subscriptions, multi‑tenant, multi‑branch with cost centers and usage reporting.
iOS/Android apps, RCS features (IM, file sharing, presence), HD audio/video, dark & light modes.
Web APIs & provisioning for SIP devices, DID providers, CRM/Helpdesk, and more.
Everything in one place: UC clients, Portal, PBX and analytics.
Personal & group boxes, email delivery (MP3), MWI, custom greetings per Caller ID.
User‑to‑user communications are fully encrypted — chat, audio & video.
Receive calls & IM even if the app or browser is closed.
High‑quality audio/video with QoS monitoring and MOS tracking.
Company directory & shared cloud address book + private contacts per user.
Availability, read receipts, typing indicators, multimedia & geolocation sharing.
Smartphones, web browser (WebRTC), and SIP devices — all in sync.
Multi‑level IVR mapped to users, hunt groups, scenarios, group voicemail, and more. Record greetings in the browser.
Time spans, ring groups, find‑me/follow‑me, conditional forwarding per Caller ID.
Click‑to‑call URLs, call transfer (blind/attended), parking, music on hold, DND, Caller ID policies.
Send fax from the portal; DID integrations with major providers for real‑time ordering.
Per‑user call recording for off‑net calls (internal comms stay encrypted).
Admins can monitor ongoing off‑net calls and review recordings from the portal.
Web APIs for external systems (CRM/ERP). Provisioning for SIP devices.
Per‑seat subscriptions with add‑ons for conferencing, recording, and numbers.